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How to engage or change Plan Managers

Notifying the NDIA

Call the NDIA on 1800 800 110 and inform them that you would like your plan manager to be The Good Plan Manager. You can also do this via their webchat which can be found on their website – www.ndis.gov.au
You will need to let them know our details which are:

The Good Plan Manager
Provider Number: 4053541154
ABN: 23935779402


Notifying your current plan manager

Inform your current plan manager in writing that you are leaving. Most will require 14–30 days' notice.
If you are unsure what to say, feel free to use this wording:

"Please be advised that I, [Participant Name], wish to cease your plan management services immediately. Please release my funds and notify me once this has been actioned."

Your current plan manager cannot refuse or question your request.

There will be no disruption to your plan as The Good Plan Manager can handle the final invoices and take over management smoothly, even if there are outstanding invoices.

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