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Share your feedback with us

We welcome compliments, suggestions, concerns and complaints about your experience with The Good Plan Manager.

 

Your feedback helps us improve. Raising a concern or making a complaint will not affect the support you receive.

NDIS participant speaking with a plan management professional in a welcoming setting.

Share your feedback

Complete the form below to give a compliment, make a suggestion, raise a concern or make a complaint.

Need help?

Kay can help you complete the form or talk through your feedback.

Privacy Note

We will handle the information you provide respectfully and in line with our Privacy Policy. Please avoid including banking or medical information unless it is needed to explain your concern.

Tell us what you think

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Your name and contact details are optional. If you would like a response, please provide at least one way for us to contact you.

Prefer to use a form or read our policy?

Visit our Policies & Forms page to view or download the Complaints and Feedback Form and
read how feedback and complaints are handled.

Contact Kay

Visit our contact us page on ways to contact Kay.

Contact the NDIS Commission

Independent information and complaints support

You can choose how to raise a concern

You can contact Kay directly, ask someone you trust to support you, or contact the NDIS Quality and
Safeguards Commission independently.

Is someone in immediate danger?

Call Triple Zero (000) if someone's life or safety is at immediate risk.

Get in touch
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Registration

NDIS Provider Number: 4053541154
ABN: 23 935 779 402

The Good Plan Manager acknowledges the Traditional Custodians of the lands on which we live and work across Australia. We recognise their continuing connection to land, waters, skies and communities, and we pay our respects to Elders past, present and emerging. We extend that respect to all Aboriginal and Torres Strait Islander peoples.

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